Terms of Service

Preface

The Terms of Service shall apply in relation to all uses of the internet service Ci-en, operated by EISYS, Inc. (hereinafter referred to as "Ci-en") by the user.

Article 1: Scope and Amendment of the Terms of Service

The Terms of Service shall apply to all services provided by Ci-en and to all users of such services. Any amendment of the Terms of Service published as necessary to users online or through other means provided by Ci-en shall form a part of these Terms of Service, which are hereby accepted by the user.

Ci-en reserves the right to change these terms and conditions at any time without the consent of the user, and the user agrees to be bound by such changes. Such changes will be announced to the user as necessary online or through other means provided by Ci-en.

Article 2: Users

A user shall be deemed to have applied to use Ci-en and been approved by Ci-en, based on the procedures specified by Ci-en and upon acceptance of these Terms of Service.

To the extent that it is necessary for the operation of this service, Ci-en may request from the user the provision of information such as their email address, residential address, etc. The user must swiftly co-operate with such requests from Ci-en. If the user is a minor, the consent of a legal representative such as a parent is required for the use of Ci-en. If a minor has applied to use Ci-en, said minor is deemed to have obtained the consent of their legal representative.

In addition, only users 18 years of age or older may use the adult-only services on Ci-en.

However, the user must be an individual.

Article 3 Approval of Users

Ci-en may not approve a user registration if it is determined that the person who has applied for use of the service falls under or is likely to fall under any of the following items. Even following approval, Ci-en may cancel such approval without obtaining the consent of the person in question.

• 1. If it is discovered that the user's Ci-en user status has been revoked in the past due to violations of the User Agreement or other reasons.
  2. If it is discovered that there is a falsehood, misdescription, or omission in the user's application to use the Service.
  3. In the event that the applicant's use is found to be suspended by the financial institution designated by the applicant, etc.
  4. Applicant is found to be in default in the payment of Ci-en's usage fees.
  5. When it is found that the applicant is a minor and has not obtained the consent of his/her legal representative.
  6. When it is found that a duplicate application for use has been made by the same person.
  7. Any other cases that Ci-en deems inappropriate.

Article 4 Responsibility for User Number and Password Management

The User may not transfer or allow a third party to use the number (hereinafter referred to as "ID") and password assigned by Ci-en as a user number, or sell, transfer, pledge, or otherwise dispose of the ID and password.

The User shall be responsible for the management and use of the ID and password granted under this Agreement, and shall not cause any damage to Ci-en.

The User shall be responsible for the use of Ci-en with such ID and password, and shall pay all obligations related to such use at his/her own responsibility.

Article 5 Creator Registration

A User may use the Service as a Creator when he/she completes the Creator Registration through the procedures prescribed by Ci-en. However, only individuals who are 18 years of age or older may apply for Creator registration.

When registering as a Creator, the User shall register true and accurate information about himself/herself. In the event of any change in the registered information, the User shall promptly change the registered information in accordance with the procedures prescribed by Ci-en.

Users who have completed Creator registration may use the Service not only as a Creator but also as a general user.

Article 6 Profile, Message Function, etc.

Ci-en provides users with profile pages, message functions, etc. on the Site. Registered Users may create, edit, and post profile pages and send messages using the message function in the manner and to the extent prescribed by Ci-en.

The User agrees in advance that his/her profile page will be made public on the Site.

Users shall not post or transmit any of the following data (Data that users post on their profile page or send via the message function, hereby known as "Posted Data") on the Site using the profile page or message function. If Ci-en determines that any of the above applies or is likely to apply, Ci-en may delete all or part of the Posted Data, or terminate the user registration of such user.

• 1. Information that may identify you or a third party, such as your name, e-mail address, address, telephone number, SNS ID, etc.
  2. Content that infringes or may infringe on copyrights, portrait rights, privacy rights, trademark rights, honorary rights, or other rights of third parties
  3. False or factually incorrect content
  4. Inquiries, complaints, etc. regarding this service or other services provided by Ci-en
  5. Any other cases that Ci-en deems inappropriate.

Article 7 Establishment of Creator's Page

Creators may establish a Creator Page on the Site in a manner prescribed by Ci-en.

When opening a Creator Page, the Creator shall stipulate the following matters in accordance with the scope and method prescribed by Ci-en.

• 1. The monthly fee (multiple fee plans, including free plans, can be set. Hereinafter referred to as "Plan Membership Fee") charged to users enrolled in each plan (hereinafter referred to as "Plan Members").
  2. Content provided to Plan Members in accordance with each fee-based plan ("Member-Only Content") Contents
  3. The details of other benefits to which Plan Members are entitled to ("Member Benefits").

Creators must set the scope of publication according to Ci-en's predetermined method (i.e., whether the content is viewable by all users or by members only, and if so, the fee-based plan for members-only content) and then submit the information to Ci-en. If it is members-only content, the monetary plan for viewing is available. Creators may post the content of their choosing on the Creator's Page.

Creators shall not post any of the following contents (hereinafter referred to as "Posted Contents"), If Ci-en determines that the Creator has or may have violated these Terms of Use, Ci-en may request the Creator to correct the Content or delete all or part of the Content, and may terminate the Creator's Creator Registration or User Registration, depending on the circumstances.

• 1. Material that constitutes as obscene.
  2. Genitalia that are overtly represented.
  3. The depiction or exposure of genital conjoining in a sexual context.
  4. Content containing overly warped or perverse sexual depictions
  5. Content containing scenes of highly provocative and repulsive violence.
  6. Content that imposes an extreme and excessive ideology.
  7. Content containing the expression of cult-like religious activity or excessive political activity.
  8. Content that glorifies and unduly promotes antisocial behavior.
  9. Content that unfairly discriminates against race, creed, occupation, sex, religion, etc.
  10. Content that unfairly discriminates against socially vulnerable people.
  11. Content containing depictions that are defamatory, slanderous, libelous, or otherwise offensive to the dignity of the subject.
  12. Content containing scenes of excessive cruelty, unnecessarily exaggerating the extreme nature of the material or actions that may be expected to be imitated in real life.
  13. Those with sexually explicit material, mainly live-action.
  14. Any expression that infringes on the rights of a third party or falls under the prohibited acts in Article 30, and is deemed inappropriate as an expression to be provided on the Service even after due consideration is given to freedom of expression.
  15. Any expression that violates the compliance policy.
  16. Other expressions that Ci-en deems inappropriate.

A Creator who has opened a Creator Page may not delete his/her own user registration without completing the prescribed closure procedures in Article 13 for all Creator Pages.

Article 8 Monitoring of the Site by Ci-en

Ci-en may monitor all parts of the Site for the purpose of investigating whether any posted data or posted content is posted or transmitted on the Site in violation of these Terms of Use, whether any members-only content or member benefits are provided in violation of these Terms of Use, and whether Creators are in compliance with laws and regulations.

Article 9 Plan Contract

A user may enroll in a particular plan and become a plan member in accordance with Ci-en's prescribed procedures. However, the user may not be able to enroll in a plan due to circumstances such as the plan being in the closure process period.

When a User enrolls in a specific plan, a bilateral plan contract shall be established with the Creator who established such plan, which mainly consists of the Creator providing the member-only contents and membership benefits stipulated in Article 7 to such User and the User paying the plan membership fee as compensation.

The relevant Creator is obligated to provide the relevant User with the Member-only contents and Member benefits directly, and the User may receive the Member-only contents and Member benefits provided by the Creator during the term of the Plan Agreement directly from the relevant Creator in accordance with its fee-based plan.

The User acknowledges and agrees that Ci-en is not a party to the Plan Agreement and that Ci-en is not responsible for the contents of the Plan Agreement or the provision of members-only content and member benefits by the relevant Creator.

Article 10 Fulfillment of Obligations under the Plan Member Agreement, Availability of Cooling-Off, etc.

Users and Creators shall properly perform their obligations under the Plan Agreement.

Neither the User nor the Creator may cancel or terminate the Plan Agreement once it has been executed. Plan contracts are not subject to a cooling-off period, and therefore cannot be cancelled based on a cooling-off period.

The user may not cancel or terminate the plan agreement due to the content of the member-only content or member benefits, but if the member-only content or member benefits are not provided in accordance with the plan agreement, or if there is a formal defect in the content (e.g., incorrect file format, inability to download, etc.), the user shall contact Ci-en within seven (7) days of the date the content or benefits are to be provided or have been provided.

The Creator shall comply with the Act on Specified Commercial Transactions and other related laws and ordinances, and shall make appropriate notations on the Site as required by the Act on Specified Commercial Transactions.

Article 11 Term of Plan Contract, Application for Plan Withdrawal

The term of the plan contract shall be from the date the user joins the plan to the end of the month that includes the date of the user's subscription to the plan, and thereafter the contract shall be automatically renewed on a monthly basis from the first day of each month to the last day of each month. However, if a Plan Member unsubscribes from a plan, the Plan Membership Agreement will terminate at the end of the month in which the unsubscription request is made.

Plans cannot be unsubscribed from between 21:00 on the last day of the month and 00:00 on the 1st day of the following month. Therefore, in order to terminate a plan contract as of the end of the current month, users must unsubscribe by 21:00 on the last day of the current month (all times in JST).

Even if a member unsubscribes from a plan in the middle of the plan contract period, the plan membership fee will not be prorated, and the plan member may not request a refund of the plan membership fee for the current month.

If a user delays payment of the plan membership fee (including the case where the payment procedure is not completed due to a credit card error, etc.), the user will be automatically deemed to have unsubscribed from plan membership.

Article 12 Application for Termination of a Specific Fee-Based Plan

Notwithstanding the preceding Article, Creator may terminate the plan agreement with a Plan Member for a particular fee-based plan as of the last day of the month in which the application for termination of the fee-based plan is filed by submitting an application for termination of the plan (hereinafter referred to as "Application for Termination of Fee-Based Plan") in accordance with the procedures prescribed by Ci-en.

Paid plans cannot be deleted between 18:00 on the last day of the month and 00:00 on the first day of the following month. Therefore, in order to delete a paid plan, the deletion procedure must be completed by 18:00 on the last day of the current month (all times in JST).

During the term of the fee-based plan termination procedure, the Creator shall fulfill all obligations incurred during the term of the fee-based plan agreement with the plan Member of the relevant plan. In the unlikely event that any unfulfilled obligations remain with the Creator after the termination of the fee plan agreement, the Creator shall continue to fulfill such unfulfilled obligations after the termination of such fee-based plan agreement.

Article 13 Application for Deletion of Creator's Page

Notwithstanding the preceding article, a Creator may terminate the Plan Agreement with all Plan Members of the relevant Plan at the end of the month following the date of the closure request by submitting a closure request for the Creator Page ("Creator Page Closure Request") in accordance with Ci-en.

Creator page closure cannot occur between 18:00 on the last day of the month and 00:00 on the first day of the following month. Therefore, in order to terminate a plan contract as of the last day of the following month, the closure procedure must be completed by 18:00 on the last day of the current month (all times in JST).

The month following the day on which the application for closure of a Creator Page is submitted (from the first day of the month to the last day of the month, hereby known as the Creator Page Closure Period). The Creator shall not be obliged to provide new member-only contents and member benefits, and the Plan Members shall not be obliged to pay the Plan Membership Fee during this period.

During the Creator Page Closure Period, the Creator shall fulfill all obligations incurred during the term of the Plan Agreement. In the unlikely event that any unfulfilled obligations remain with the Creator after the termination of the Plan Agreement, the Creator shall fulfill the unfulfilled obligations even after the termination of the Plan Agreement.

Ci-en may delete the relevant Creator Page (including the posted contents) after the Creator Page Closure Period has elapsed.

Article 14 Termination of Plan Agreement for Other Reasons

Notwithstanding the preceding two articles, if Ci-en terminates the user registration of a particular Plan Member, all Plan Membership Agreements between such Plan Member and each Creator shall be terminated at such time.

Notwithstanding the preceding two articles, if Ci-en cancels the creator registration or user registration of a particular Creator, all plan membership agreements between such Creator and each Plan Member will be terminated.

In the event of termination of the Plan Agreement pursuant to this Article, the Plan Membership Fee shall not be prorated and the Plan Member shall not be entitled to request a refund of the Plan Membership Fee for the current month.

Even in the event of termination of the Plan Agreement pursuant to this Article, Ci-en shall be exempted from liability to the extent that the action is based on these Terms and Conditions, and in such case, the User shall not be entitled to any compensation for damages against Ci-en.

If Ci-en deletes the Creator Registration or User Registration of a particular Creator, Ci-en may delete all Creator Pages (including posted contents) opened by such Creator.

Article 15 Payment of Plan Dues

Plan Members shall pay the Plan Membership Fee for the current month on the date of admission to the Plan, and on the first day of each month thereafter, the Plan Membership Fee for the current month using the payment method approved by Ci-en.

Plan membership fees shall not be prorated even if the plan membership contract is terminated in the middle of a month due to unsubscribing or other reasons.

The user selects the payment method provided by Ci-en, and the payment method approved by Ci-en will be determined. If a financial institution or other institution has separate terms and conditions of use, payment terms, or spending limits, the user shall comply with those terms and conditions.

In the event of a dispute between a user and a financial institution or other party, the dispute shall be resolved by both parties concerned, and Ci-en shall have no responsibility whatsoever.

Ci-en shall have the authority to accept Plan Membership Fees from Plan Members on behalf of the Creator and to sub-contract such acceptance of Plan Membership Fees to a third party designated by Ci-en (hereinafter collectively with Ci-en, the "Sub-Recipient") and shall pay the Plan Membership Fees received from Plan Members to the Creator. Upon receipt of the Plan Membership Fee from the Plan Member by the Sub-Recipient, the obligation of the Plan Member to pay the Plan Membership Fee shall be extinguished.

A Plan Member shall not pay the Plan Membership Fee directly to a Creator. A Plan Member may not reject a claim from Ci-en on the basis that the Plan Member has paid the Plan Membership Fee directly to the Creator.

Article 16 Crowdfunding

By opening a crowdfunding page through Ci-en's prescribed method, Creators can specifically present to users the plans and dreams they wish to realize, and solicit support from users.

In return for their support, creators may sell limited-time exclusive rewards. Unlike plans, returns are not monthly subscriptions.

Users may purchase rewards in the manner prescribed by Ci-en.

When a User purchases a Reward from a Creator, such Creator has an obligation to provide such User directly with the benefits described in the Reward, and the User may receive the Reward provided by the Creator directly from such Creator in accordance with the purchased Reward within the time of provision.

Ci-en is authorized to receive support payments from users on their behalf, and to provide such receipt services to third parties designated by Ci-en (hereinafter collectively with Ci-en, the "Sub-Recipient").
Upon receipt of the Support Payment from the User by the Sub-Recipient, the obligation of the User to pay the Support Payment shall be extinguished.

Ci-en's role is to provide a platform for the formation of contracts between creators and users and to pay support to creators in accordance with the Terms of Use.

Other terms and conditions regarding the provision of Rewards to users by Creators shall be governed by the same terms and conditions as the plans set forth in this Agreement.
However, this does not apply to the section relating to the monthly subscription.

第17条　買い切り記事販売

クリエイターは、Ci-en所定の方法により、自身のクリエイターページ上で特定の記事（以下、「買い切り記事」といいます。）を、個別の価格を設定して販売できるものとします。ユーザーは、Ci-en所定の方法により、買い切り記事を購入し、閲覧できるものとします。

買い切り記事の購入が完了した時点で、当該買い切り記事を公開したクリエイターとユーザーとの間で、買い切り記事の閲覧を目的とした利用契約が成立するものとします。なお、当該利用契約は、当該クリエイターがクリエイターページを閉鎖または退会した場合に終了するものとし、ユーザーは当該記事の閲覧ができなくなることをあらかじめ承諾するものとします。

ユーザーは、いったん成立した買い切り記事の利用契約をキャンセル・解除することはできません。買い切り記事の利用契約は、クーリングオフの対象ではないため、クーリングオフに基づく契約の解除を行うこともできません。

ユーザーは、買い切り記事の内容を理由に契約をキャンセル・解除することはできません。ただし、買い切り記事に形式的な瑕疵（例：ファイルが開けない、コンテンツが著しく破損している等）がある場合には、購入日から7日以内にCi-enに対して本サイト上の「問い合わせフォーム」により連絡するものとします。

前項に基づきCi-enが調査を行った結果、買い切り記事に重大な瑕疵が認められた場合、Ci-enの判断により、当該買い切り記事の代金をユーザーに返金する場合があります。

ユーザーは、買い切り記事の利用契約がクリエイターとユーザーの二者間で成立するものであることを確認し、Ci-enが当該契約の当事者ではないこと、また、買い切り記事の内容やクリエイターによる提供に関して何ら責任を負わないことを了承するものとします。

クリエイターがクリエイターページを閉鎖または退会した場合、ユーザーが購入した買い切り記事についても、Ci-enのシステム上で引き続き閲覧ができなくなります。

Article 18 Payment to Creators

• When Account Transfer Has Been Selected

  プラン会費の売上と、クラウドファンディングで作成されたリターンの売上、および買い切り記事の売上をそれぞれを月末締めで集計し、翌月20日までにクリエイターの指定する金融機関へ送金の上決済するものとします。また送金に係る金融機関の送金手数料はCi-enが負担します。

  プラン会費と買い切り記事の売上、クラウドファンディングで作成されたリターンの売上のそれぞれで、第19条に定める手数料等を差し引いた振込額が5千円に満たない場合は、5千円を越えるまで翌月支払日へ順次繰り越すものとします。
  支払日がCi-enまたは金融機関の休業日にあたる場合は、翌営業日に繰り下げて行うものとします。

  However, if no proceeds have been generated for 12 months from the last sales statement issue date, then Ci-en's obligation to pay the Creator any proceeds will be nullified.

• When Designating viviON points

  プラン会費の売上と、クラウドファンディングで作成されたリターンの売上、および買い切り記事の売上をそれぞれを月末締めで集計し、翌月末日までに付与するものとします。

Notwithstanding the provisions of this Article, if a Plan Member who has paid the Plan Dues contacts Ci-en pursuant to Article 10, Ci-en may withhold payment to the Registered Creator for a reasonable period of time in order to investigate the matter.

In such a case, Ci-en will discuss the response with the relevant Creator and Plan Member, but in the end, Ci-en may decide at its own discretion whether or not the Creator will be paid or the Plan Member will be refunded.

Article 19 Fees, etc.

Creators shall pay Ci-en the following compensation for the use of the Service (hereinafter referred to as the "Platform Fee").

• Record

  第15条（プラン会費の支払）の規定に基づき代理受領者が受領したプラン会費、第16条（クラウドファンディング）の規定に基づき代理受領者が受領した支援金、および新第17条（買い切り記事販売）の規定に基づき代理受領者が受領した買い切り記事の代金の10％に相当する金額（消費税相当額を含む。小数点以下は切り捨てとします。）

  Ci-enは、第18条の規定に基づきクリエイターに対して支払うプラン会費、クラウドファンディングで作成されたリターンの売上、および買い切り記事の売上から本条に定める手数料等を差し引くことにより、手数料等の受領に代えることができるものとします。

  第18条の規定に基づきクリエイターに対して支払うプラン会費、クラウドファンディングで作成されたリターンの売上、および買い切り記事の売上から本条に定める手数料等を差し引くとマイナスとなる場合、Ci-enは、当該クリエイターに対し、相当額の債権を有することになります。

Article 20. Ownership of Rights and License to Use Submitted Data and Posted Contents

The copyright of the submitted data and contents is reserved to the creators who created them.

The User grants Ci-en a worldwide, non-exclusive, royalty-free, third-party sublicensable and transferable license to use, edit, reproduce, publicly transmit, distribute, create derivative works from, and exploit the submitted data and content for the purpose of advertising the Site or the Service. The same shall apply to Content that Ci-en requests Creators to provide for the purpose of advertising and promoting the Service.

The User shall not exercise moral rights of authorship against Ci-en or any third party designated by Ci-en with respect to this Article.

Ci-en may reproduce, edit, provide to a third party, or take other necessary measures with respect to any posted data or content to the extent necessary for the purpose of system construction, maintenance, improvement, or other maintenance of this site, or to respond to the legitimate exercise of rights by a third party.

The User shall follow the usage methods specified by the relevant Creator for the use of the Plan Members-Only Content and other posted Content provided by the Creator. Ci-en shall not be responsible for the content of the Plan Agreement, including but not limited to the method of use and whether or not the User is granted permission to use the posted Content.

Article 21 Disclaimer of Warranty and Disclaimer of Liability

Ci-en makes no warranty that the Service will be suitable for the user's particular purpose; that it will have the expected functionality, commercial value, completeness, accuracy, applicability, or usefulness; that the user's use of the Service will comply with applicable laws, regulations, or internal rules of industry organizations; that it will not infringe the rights of third parties; or that it will not cause defects.

The plan membership contract is concluded directly between the Creator and the User, and Ci-en is not a party to the contract, but is in the position of providing a forum for transactions, and is not involved in any way in any dispute between the parties regarding the plan membership contract, and is not liable for any damages. Ci-en shall not be liable for any troubles arising between users or between users and third parties in connection with the Service, even if such troubles are not related to the plan membership contract.

Ci-en shall not be liable for any damages incurred by the user as a result of the user's suspension of use of the service, deletion of user registration or creator registration, deletion of posted data or contents, deletion of creator pages, changes in the content or design of the service, termination of provision, unavailability, loss of posted data or contents, loss of usage history, or malfunction or damage to the user's equipment, in addition to the deletion of posted data or contents and deletion of creator pages.

Ci-en does not warrant that the Site is free of bugs or other defects, and shall not be liable for any damages incurred by users due to defects in the Site. Ci-en is not obligated to repair such defects.

Even if Ci-en is liable to a user for any reason, including but not limited to application of the Consumer Contract Act, Ci-en shall not be liable for damages incurred by the user in connection with the use of the service in excess of the total amount of platform fees paid by the user to Ci-en under Article 19 during the previous 6 months. Nor shall Ci-en be liable for any incidental, indirect, special, future damages or lost profits.

Article 22 Dealing with Troubles

Ci-en shall not be responsible for, and shall not be obligated to respond in any way to, any problems that occur between users or between users and third parties in connection with the Service, except as provided in these Terms of Use. However, Ci-en may, when deemed necessary for the operation of the Service, provide customer service to the User or a third party, such as communicating the contents of the other party's claim to the User or the third party. In such cases, the User shall follow Ci-en's instructions and respond in good faith.

If Ci-en receives a claim of infringement of copyright or other rights by a third party (including users in this section) with respect to posted data or posted content, Ci-en shall contact the user who posted such content and discuss how to respond to the claim to the extent possible. If, after a reasonable period of time has elapsed since Ci-en's contact with the third party, Ci-en is unable to reach a resolution through consultation, Ci-en may delete the posted data/content in question if Ci-en determines that the third party's claims are not without merit after a reasonable review of the posted data/content and the claims/inquiries of the third party.

Article 23 Handling of User Information

The handling of user information by Ci-en shall be in accordance with the "Handling of Personal Information" separately stipulated, and the user agrees to Ci-en's handling of user information in accordance with this "Handling of Personal Information".

Ci-en may, at its discretion, use and disclose information, data, etc. provided by users to Ci-en as statistical information in a form that does not identify individuals.

Article 24 Notification of Changes

会員は、メールアドレス、居住地、その他Ci-enへの届け出内容に変更があった場合には、速やかに所定の変更の届け出をCi-enに行うものとします。

Article 25 Amenities, etc.

The User shall prepare, at his/her own expense, all telecommunications equipment and all other equipment necessary to use Ci-en. The User shall, at his/her own expense, connect the equipment to Ci-en using telecommunication services. In doing so, the User shall take all necessary procedures at his/her own responsibility and expense.

Article 26 Change and Suspension of Ci-en Contents

Ci-en reserves the right to change the terms and conditions, operating rules, or content of Ci-en at any time without prior notice to the user, and the user agrees to accept such changes. Such changes may include, but are not limited to, price changes and partial revision or elimination of Ci-en's content. Ci-en may also suspend Ci-en with a minimum of three (3) months notice. Any such modification or suspension will be announced online or through the means provided by Ci-en.

Article 27 Temporary Suspension of Services

Ci-en may temporarily suspend Ci-en without prior notice to users in the following cases.

• 1. For periodic or emergency maintenance of Ci-en's system
  2. In the event that Ci-en is technically unable to provide services due to natural disasters such as earthquakes and floods, or riots and power outages
  3. Other cases in which Ci-en deems it necessary to temporarily suspend Ci-en for operational reasons

Article 28 Compensation for Damages

Ci-en shall not be liable for any damages incurred by the user as a result of the use of Ci-en, and shall not be obligated to compensate the user for any damages whatsoever. If the User causes damage to a third party through the use of Ci-en, the User shall settle the matter at his/her own responsibility and expense, and shall not cause any damage to Ci-en. If a User causes damage to Ci-en through an act in violation of these Terms of Use, or through a wrongful or illegal act, Ci-en may, after consultation with the User in question, make a reasonable claim for damages against the User.

Article 29 Personal Use of Ci-en

The User may not reproduce, sell, publish or in any other way use any information obtained through Ci-en, except for the User's personal private use, unless approved by Ci-en (including obtaining approval from a third party through Ci-en if such third party has rights to such information; the same shall apply hereinafter in this Article). The User may not reproduce, sell, publish, allow a third party to use, or otherwise make public any information obtained through Ci-en, except with the approval of Ci-en.

Article 30 Prohibited Acts

When using Ci-en, users shall not engage in any of the following acts (including acts that induce or prepare for such acts), which we deem to fall under any of the following or to be likely to fall under any of the following.

• 1. Unauthorized use of user numbers or passwords
  2. Violating the laws and regulations of the country or region where the User is located when using Ci-en
  3. Causing physical damage or significant emotional distress to other users
  4. Acts that slander other users or third parties or that constitute nuisance.
  5. Infringement of any intellectual property rights, including ownership rights, copyrights, portrait rights, publicity rights, or other legitimate rights of Ci-en or any third party
  6. Acts that interfere with the operation of Ci-en or cause loss of or damage to Ci-en's credibility.
  7. Actions that interfere with Ci-en's system or intentionally take advantage of Ci-en's malfunctions, etc.
  8. Providing benefits directly or indirectly to antisocial forces in relation to Ci-en's services
  9. To use (including use, diversion, reproduction, reprinting, resale, reproduction, distribution, public transmission, alteration, adaptation, and all other forms of use), the Service (including but not limited to functions, posted data, content, systems, programs, etc.) in order to engage in activities for profit or business purposes, or to prepare for such activities. However, the use of the User's own posted data or content (including business activities) is excluded.
  10. 居住地を含め、虚偽の情報をCi-enに提供する行為
  11. Other actions that Ci-en deems inappropriate.

Article 31 Cancellation of User Status

Ci-en may suspend or revoke a user's user status without prior notice or demand to the user if Ci-en determines that the user falls under any of the following items or is likely to fall under any of the following items. In such cases, Ci-en will not refund any fees already paid. Ci-en will not compensate for any damages incurred by the user as a result of this action.

• 1. ユーザー登録時に居住地を含め、虚偽の申告をした場合
  2. Falsification of information that has been entered
  3. Unauthorized use of user number or password
  4. Interfering with Ci-en's operations
  5. Delaying or refusing to pay Ci-en's usage fees or other payment obligations.
  6. Causing damage or significant emotional distress to other users
  7. If you have not used your ID and password for more than 6 months after user registration.
  8. If it is found that duplicate applications for use have been made by the same person (user status for the duplicate applications will be canceled, and only one user status will be approved).
  9. Consequences for violating any of these Terms and Conditions
  10. Other cases in which Ci-en deems you to be inappropriate as a user.

Article 32 Annulment

If the User chooses to delete their account, the User shall notify Ci-en in the prescribed form at least one month prior to the intended cancellation date, and shall immediately pay all debts owed to Ci-en. Ci-en shall not refund any fees already paid to Ci-en. In the event of account deletion, Ci-en will not provide any refunds for the right to use Ci-en, and will be held harmless. If a user's account is terminated, all rights to use the Service will cease, and Ci-en may delete all of the user's posted data and content. Ci-en is under no obligation to restore the User's account, posted data or posted content for any reason whatsoever.

Article 33 Notifications from Ci-en

Notices from Ci-en shall be deemed to have been received by sending an e-mail to the e-mail address registered with Ci-en, and the e-mail shall be deemed to have arrived when it should normally have arrived.

Article 34 Governing Law

Ci-en and these other Terms and Conditions are governed by the laws of Japan.

Article 35 Exclusive Agreed Jurisdiction

In the event that a lawsuit becomes necessary between the User and Ci-en, the court having jurisdiction over the location of Ci-en's headquarters shall be the exclusive court of jurisdiction for the User and Ci-en.